The jury is out - Epygi is the best solution for your company's telephony needs.
Epygi's QX products can provide you with features that allow you to be contacted via your PBX system wherever you are so you never miss another important call, as well as providing your company with an extra level of security for sensitive information.
The following recommended features will assist your company in creating a more secure and efficient working environment.
Call Detail Recording (CDR).
CDR populates and sends via email an excel file with all external calls made from one line. This allows you to extract information for billing purposes and is also widely used in criminal cases taken to trial.
This feature has the ability to record and store PBX, SIP or PSTN calls either locally on the system's internal memory or on an external server. Calls can be recorded by pushing the record button on an IP phone, programming specific extensions to be recorded or recording every active call.
Find Me Follow Me.
The Find Me Follow Me feature permits employees to have calls track them down wherever they are. This Quadro feature makes your employees more efficient, because it gives them the ability to handle office tasks from any location.
System Security software.
The System Security Software feature protects your IP PBX against external hackers, who could have the ability to reconfigure your system through eavesdropping, Denial of Service (DoS) or Theft of Service (ToS). Not only does the software prevent the above through internal protections, but each line also has the ability to be password protected through the security system.
Burrows Law Firm.
Burrows Law Firm provides legal consultation to residents of St. Charles, Missouri. With the installation of the Quadro2x, they have found the Find Me Follow Me and Unified Messaging features to be particularly useful in order to not miss important calls, whether in or out of the office. The Voicemail-to-Email and Fax-to-Email features are also critical for increasing efficiency and reliability for their clients.